“I wanted to give you some feedback about the experience I have had when upgrading my old loupes I bought from you some years ago, to the new 3.5x I received a couple of weeks ago.

As I have said to you before in person I’ve been really impressed with the customer service I have received when arms and nosepieces wore out on my 2.5’s. With this in mind I didn’t even bother shopping around when it came to upgrading to 3.5’s. This decision has been vindicated. The loupes are fantastic, exactly the quality I expected from Lemonchase.

The customer service has been fantastic! From emails being responded to promptly, to travelling down to adjust my loupes – and they now appear to be perfect. All too often one only hears complaints and I wanted to make sure I heaped praise where it was due!

I have and will continue to recommend Lemonchase, as your company has once again excelled all my expectations.”